Refund policy

Our Return Policy
If you would like to exchange your size or the product is faulty or not as described then Lyn Rose Boutique are more than happy to process a store credit, refund or exchange for you. Please ensure you meet the below criteria to be eligible to make a return.

You must make contact with Lyn Rose Boutique within 7 days of delivery or in store purchase - tracey@lynroseboutique.com.au

Returns: Terms and Guidelines

• Items must be sent back within 7 business days of receiving your items.  
• Items must be unworn and unwashed with all tags and labels attached, in its original packaging.
• Items can only be returned back to us for store credit or exchanges. Store credit has no expiry.
• All sale items are final and cannot be returned or exchanged.
• Shoe must be unworn, un-scuffed and not show any signs of wear. We reserve the right to deny your return, your items will be returned to sender and you will be notified via email.

What can't be sent back?

• Sale & discounted items - Please note that items on sale are NOT exchangeable or refundable unless the item is deemed as faulty by the manufacturer.
• For hygiene reasons; earrings, hats and head scarves cannot be returned.
• Items of unsuitable quality - no fake tan, makeup, animal hair, deodorant or perfume marks. **If the item is deemed soiled or damaged, we reserve the right to deny your return, your items will be returned to sender and you will be notified via email.

Faulty Items

• If you have a faulty or damaged product please request a return via emailing tracey@lynroseboutique.com.au please include a picture of the deemed fault and your invoice/order number.